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Your search has returned 689 resultsTrust failed to communicate DNR decision
The Northern Trust should have told a patient and his family that he would not be resuscitated if his heart or breathing stopped.
Corporate Information
This section contains our Strategic Plan, some of our policies and procedures, and the minutes of our senior management meetings.
Treatment of patient’s cyst was in line with procedures
A man said a hospital should not have discharged him without doing further tests on a cyst on his brain. We found he was treated appropriately.
Complaint about woman’s fertility treatment
A woman complained that her IVF treatment failed because the Belfast Trust’s fertility clinic failed to monitor her progesterone levels. Our investigation did not identify any failings.
Strategic Plan 2025-29
Our new Strategic Plan focuses on accessibility, engagement and making a difference.
These themes remain core to NIPSO providing everyone in Northern Ireland with a pathway to justice.
Read about our values, aims and objectives for the next 4 years here.
Public Holiday closure
Our office is closed on Monday 14 and Tuesday 15 July.
Our online complaints form is available here if you wish to make a complaint during this time.
Gary Hynds
Lisburn & Castlereagh City Council
Paragraphs 4.14, 4.13(a), 4.1 (b), and 4.2.
Council dealt with complaint in line with procedures
A man believed that Ards and North Down Borough Council should have independently verified whether planning orders had been breached, rather than taking the word of the developer. We did not uphold the complaint.