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Your search has returned 116 resultsPatient should have been accompanied during doctor’s assessment
We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.
Health Trust challenged over Continuing Healthcare assessment
A woman complained about the Southern Trust’s decision to make her late sister’s estate liable for unpaid nursing costs.
Council failed to give reasons for not taking enforcement action
A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway.
Although the Council was not required to take action, we found it should have explained to the man why.
Thursday 18 January
Our office is closed to the public today, but our phone lines are open as normal.
We apologise for any inconvenience.
Getting out and about
Our Engagement Team meet community groups, charities, other public bodies, and members of the public across Northern Ireland to listen to their issues and to tell them about our service.
If you would like a visit from one of the team, please get in touch!
Health Trust should have recorded reasons for refusing Direct Payment
A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.
We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.
Investigation of a complaint against the Department of Health
We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.
Quarterly Bulletin - January 2024
Our Quarterly Bulletin highlights some of our most recent investigation reports and provides other updates on our work.
Patrick Brown
Newry, Mourne & Down District Council
Code of Conduct Paragraph 4.2, Paragraph 4.6, Paragraph 4.14
Breach of Paragraph 4.2, Paragraph 4.6, and Paragraph 4.14.