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Information about our organisation
Financial statements, governance reports, performance reports.
Strategic Plans, minutes of meetings, our Principles.
Comments people have sent us following our investigation into their complaints.
Tell us about your unresolved complaint.
Advice on how to complain to a public body and what to do if you remain unhappy at the end of the process.
Information about our assessments and investigations
How to make a complaint about NIPSO
Resources to help public bodies understand our role
Information on our work to create Model Complaints Handling Procedures for public bodies
Investigations into complaints from the public
Investigations we've launched on our own initiative
This section tells you about our organisation.
It explains which public bodies we can investigate and how we spend our money.
Before you make a complaint to us you should normally have:
This section gives information about our organisation and who we investigate.
Read our Annual Reports to see how we spend our money and for information about the type of complaints we receive.
This section includes our Three Year Strategic Plan, our policies and principles, and minutes from our senior management meetings.
Things people have said following our investigation of their complaints