Accessibility statement for NIPSO
This accessibility statement applies to https://www.nipso.org.uk
We know some parts of this website are not fully accessible, including older PDF documents which are not fully accessible to screen reader software.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email email@example.com or telephone 0845 343424
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Tel: 0845 343424
Please include your name, email address and web address (URL) of the content you are referring to.
The Equality Commission are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you are not happy with how a public authority responds to your complaint about the accessibility of its website, please contact our Discrimination Advice Officers for further advice, email: ComplaintsOfficers@equalityni.org or telephone 028 90 500 600.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a sign language interpreter.
The Northern Ireland Public Services Ombudsman is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We have carried out an audit (see below) and have fixed a number of issues highlighted. The items detailed below remain and we will continue to work on these and aim to have these corrected soon:
Interactive tools and transactions
Some of our interactive forms may be difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag. Our forms are built and hosted through third party software and ‘skinned’ to look like our website.
Contact us by email or telephone if you have difficulties using these.
PDFs and other documents
Some of our PDFs and Word documents provide information on how users can access our services, and we have taken steps to make these accessible. However, the accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
We will continue to upload content and publish documents in line with Web Content Accessibility Guidelines version 2.1 AA standard.
This statement was prepared on 25 September 2023.
This website was last tested on 13 September 2023 using the Silktide accessibility audit tool.
This audit approach sampled a number of pages to test which included some of the most visited web pages, online forms and pages with differing types of content.
The audit reports are available on request.
Our website support company BT48 is implementing accessibility fixes based on the audit reports.
This statement will be reviewed and updated and an on going basis.