Skip to main content

0800 34 34 24

NILGCS Secondary

  • Latest
Northern ireland Local Government Commissioner for Standards

NILGCS Navigation

  • About Us
    About Us
    • Investigations

      Information about the investigations process

    • Adjudications

      Information about the Adjudications process

    • Annual Reports

      Complaints statistics, investigation summaries, and information about Adjudications during the year

  • Adjudications
    Adjudications
    • Upcoming Adjudications

      Find out about upcoming Adjudications including the date, time and venue if available

    • Previous Adjudications

      Find out about decisions taken previously by the Commissioner

  • For Councillors
  • Make a complaint
    Make a complaint
    • Online complaints form
    • How to make your complaint

      Information on what you need to do before complaining to us

    • How we deal with your complaint

      What happens when we receive your complaint

  • Publications
Menu

Breadcrumb

  1. Home
  2. Northern Ireland Local Govern...

Publications

These are the documents we use to help us make our decisions.

Image
Search

Code and Guidance

Code of conduct
Document
Northern Ireland Local Government Code of Conduct for Councillors (the Code) (393.61 KB, pdf)
Commissioner's guidance
Document
Commissioner's Guidance on the Code (1.3 MB, pdf)
Legislation
Document
Part 9 of the Local Government Act (Northern Ireland) 2014 (423.72 KB, pdf)
cover
Document
Public Services Ombudsman Act (Northern Ireland) 2016 (442.96 KB, pdf)

Policies

Front cover
Document
Adjudication Procedures (209.46 KB, pdf)
Front cover
Document
Sanctions Guidelines (191.31 KB, pdf)
Front cover
Document
Alternative Action Policy (638.07 KB, pdf)
Protocol
Document
Protocol between the Commissioner and the Deputy Commissioner (225.3 KB, pdf)
Public interest
Document
Public Interest Considerations (156.81 KB, pdf)
Front cover
Document
Adjudication Procedures (2022 version) (312.96 KB, pdf)
Front cover
Document
Sanctions Guidelines (2016 version) (240.87 KB, pdf)

Information leaflets

Complaint form
Document
Complaint Form (135.31 KB, pdf)
Guidance form
Document
Guidance on completing our complaint form (112.51 KB, pdf)
Guidance for complainants
Document
Information for complainants (100.1 KB, pdf)
Councillors
Document
Information for councillors (99.64 KB, pdf)
Adjudications
Document
Adjudication Factsheet (286.38 KB, pdf)
Guidance for witnesses
Document
Guidance Notes for Witnesses at an Adjudication Hearing (51.27 KB, docx)
Protocol
Document
The Commissioner's Protocol for Remote Hearings (961.13 KB, pdf)

Northern Ireland Public Services Ombudsman
Progressive House 
33 Wellington Place
Belfast BT1 6HN 

Freephone: 0800 34 34 24 
Email : nipso@nipso.org.uk 

Quicklinks

  • Make a complaint
  • News
  • Contact us
  • Sitemap

Legal

  • Accessibility 
  • Privacy policy 
  • Cookie settings
  • Annual reports

Public Services

Northern Ireland Public Services Ombudsman

NIPSO can help you with a complaint against a Public Service in Northern Ireland.

Social

  • Facebook Opens in new window
  • Twitter Opens in new window
  • Instagram Opens in new window
© Northern Ireland Public Services Ombudsman 2023
  • About Us
    • Who we are, what we do
    • Annual Reports
    • Corporate Information
    • Feedback
  • Make a complaint
    • Online complaints form
    • How to make a complaint
    • How we deal with your complaint
    • Make a complaint about us
      • Complain about us
  • For Service Providers
    • Information and Guidance
    • Complaints standards
      • Model Complaints Handling Procedures
      • Online Training Resources
      • Consultation process
  • Our Investigations
    • Reports and case summaries
    • Own Initiative Investigations
  • Other Resources
    • Patient Safety
    • Vulnerability
    • Publications
  • About Us
    • Investigations
    • Adjudications
    • Annual Reports
  • Adjudications
    • Upcoming Adjudications
    • Previous Adjudications
  • For Councillors
  • Make a complaint
    • Online complaints form
    • How to make your complaint
    • How we deal with your complaint
  • Publications
  • Contact Us
  • Jobs
  • Latest
  • FAQs