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Commissioner's Guidance - June 2025

The Commissioner has today published a revised version of The Guidance on the Code of Conduct for Councillors, a publication for councillors to help them better understand their obligations under the Code.

The Guidance, which was first produced in 2017, was developed with input from councillors and others to make it useful and relevant.

The latest version comes in advance of a more detailed review and re-launch of the publication later this year.

 

Councillor Irvine

Councillor Wesley Irvine (Ards & North Down Borough Council) has been suspended for three months following an Adjudication Hearing held on 13 June.

Click here for further details.

Ombudsman begins investigation into Northern Ireland Housing Executive

The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation.

The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.

Annual Reports

Our Annual Reports and Accounts explain how we spend our money and how we perform against our targets.  

The Ombudsman's Reports give information about the investigations we carried out during the year.

Training Resources

These short videos explain why good complaints handling is important and provide helpful guidance to those investigating complaints.

Ombudsman begins investigation into Northern Ireland Housing Executive

The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation.

The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.

Click here for further details.

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