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About Us

This section tells you about our organisation.

It explains which public bodies we can investigate and how we spend our money.  

For Service Providers

Information and advice for public bodies in Northern Ireland, including an explanation of how we investigate complaints and guidance on good complaints handling.

About Us

Information on who we are, how we investigate allegations against councillors, and links to the Code of Conduct and the Commissioner's guidance.

Making a complaint

Information on what you need to do if you think a councillor has failed to comply with the Code of Conduct.

Adjudications

This section contains information about forthcoming Adjudication Hearings and those which have already taken place.

Make a complaint

In this section you can make a complaint using our online form, get help making a complaint, or read about our investigation process.

Other Resources

Tools to help users experiencing vulnerabilities and general resources about NIPSO

Frequently Asked Questions

Quick answers to your most commonly asked questions

Investigation Reports

We publish our findings to help improve accountability in public bodies and to increase understanding of what we do.

Complaints standards for Northern Ireland

Information on our work to create a common set of complaints handling standards for all public bodies.

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