Search results

Your search has returned 723 results

Investigation into complaint that medical staff's slow response led to patient losing his sight

Ombudsman finds that man’s ‘red-eye’ should have been monitored more closely, and that an earlier diagnosis would have improved the chances of his vision being retained.

About Us

This section tells you about our organisation.

It explains which public bodies we can investigate and how we spend our money.  

Patient was discharged prematurely from hospital’s Emergency Department – Ombudsman

Investigation concludes that observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

Investigation of a complaint against the Victims and Survivors Service

Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.

Ombudsman asks Housing Executive to look again at grant application

The Public Services Ombudsman has upheld a complaint from a member of the public who complained about the way the Housing Executive handled her request for a grant to buy a property.

Investigation of a complaint against Newry, Mourne and Down District Council

A man’s complaint about how his planning application was dealt with has been partially upheld by the Public Services Ombudsman.

Hospital conditions not the cause of patient’s pneumonia

An investigation into a man’s complaint has found that the conditions on a hospital ward did not cause his wife to contract pneumonia.

Investigation of a complaint against the Belfast Health and Social Care Trust

A woman complained about the care and treatment the Belfast Health and Social Care Trust provided to her daughter following spinal surgery.

Office closure

Due to the adverse weather conditions our office will be closed to visitors on Friday 24 January.

Our telephone lines and online complaints form will be operating as normal.

We apologise for any inconvenience.