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Your search has returned 689 resultsFailure to remove patient’s leg cast caused sepsis and contributed to her premature death
We made a number of recommendations to the Belfast Trust after we found failures in the way it treated a patient with a fractured leg.
We concluded that delays in removing her leg cast and in monitoring her pressure sores caused sepsis and contributed significantly towards her premature death.
Failures in the care and treatment of patient in Antrim Area Hospital
A woman complained about how long it took the Northern Health Trust to provide her late son with a routine test for heart disease, and about its subsequent failure to monitor his condition.
Council’s procurement errors led to trader overpaying for rental site
We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it mismanaged an online procurement.
Failings found in 'appointee' process
The Ombudsman has recommended that the Department for Communities should review its operation of the appointee procedure following an investigation into a complaint.
Investigation of a complaint against a Primary School
The parents of a child with special educational needs complained that his primary school was not giving him the support he needed.
We upheld the complaint and made a number of recommendations to the school.
Patient's treatment in Antrim Area Hospital was appropriate and clinically justified
We investigated a man’s concerns about the death of his elderly mother.
We found that while she suffered from a number of medical conditions which could have caused her death at any time, the immediate cause was Covid-19.
Trust’s delay in providing social worker caused parent uncertainty and frustration
A parent who acted as a carer for her son with special needs complained that a six-month delay in her family being allocated a social worker impacted her financially and mentally.
We upheld the complaint but found no evidence of bias against the parent by the Trust.
PIP and the Value of Further Evidence – a Follow Up Report
A report issued today has found that the Department for Communities has implemented a number of recommendations relating to how it uses further evidence in support of Personal Independence Payments, but that it must do more to improve the system for claimants.
88% of those on healthcare waiting lists feel forgotten – Ombudsman report finds systemic maladministration
An Ombudsman report released today has found that the significant and repeated failures to properly update patients on healthcare waiting lists in Northern Ireland amounted to ‘systemic maladministration’, and in many cases had a detrimental impact on the health and wellbeing of those waiting.