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This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).

A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.

This report provides an overview of our  assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.

It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

We upheld a mother’s complaint about the South Eastern Trust’s care of her son during her 3 week stay in hospital.

Failings by a Trust’s social care team meant a complainant believed it did not take his concerns seriously.

A complainant claimed that failures by the Department for the Economy resulted in his partner sustaining a significant financial loss.

The Belfast Trust should have adopted a more patient-centred approach when caring for a man with liver cancer.

Given the risk factors involved, we concluded that a doctor should have considered a different diagnosis when treating an elderly patient.

A man complained about how his late wife was cared for after she suffered a fall.  We upheld parts of the complaint.