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A man said that his partner could have avoided emergency surgery had she received better treatment from the Southern Health and Social Care Trust. 

We did not uphold the complaint.

A student complained about how Queen’s University gathered evidence in its investigation of an alleged assault.  We asked the University to apologise after we found it did not properly explain to the student how it obtained evidence from the PSNI.

Our investigation found failings in the care and treatment provided to a cancer patient by the Belfast Health and Social Care Trust.

The Lagan Valley Hospital carried out reasonable and appropriate investigations to determine the source of a patient’s abdominal pain.

A man whose son lived in supported housing complained about the care provided by the Belfast Trust. 

We upheld his complaint.

We made a number of recommendations to the Belfast Trust after we found failures in the way it treated a patient with a fractured leg. 

We concluded that delays in removing her leg cast and in monitoring her pressure sores caused sepsis and contributed significantly towards her premature death.

We asked Causeway Coast and Glens Borough Council to refund thousands of pounds to a woman after we found it mismanaged an online procurement.

A parent who acted as a carer for her son with special needs complained that a six-month delay in her family being allocated a social worker impacted her financially and mentally.

We upheld the complaint but found no evidence of bias against the parent by the Trust.