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Your search has returned 55 resultsDepartment’s decision not to accept review was in line with rules of scheme.
The Department for Infrastructure was not required to accept a complainant’s request to review her Covid relief application as it was made outside the time period allowed.
Investigation into complaint about a GP practice
A man complained that his GP should have provided him with medication following a private ADHD diagnosis.
Trust’s investigation of safeguarding referral ‘not sufficiently rigorous'
The South Eastern Trust should have obtained more evidence from a care home and others when it investigated an adult safeguarding referral.
Communication failures meant patient had to wait for treatment
A man said he didn't realise the South Eastern Trust had discharged him from its mental health services. The resulting confusion without left him without treatment for 18 months.
Care and treatment of a patient in Antrim Area Hospital
A woman complained that failures in her husband’s care while he was in hospital contributed to a deterioration in his health. We partially upheld the complaint.
Trust followed relevant guidelines in interpretation of MRI scan
A man complained that an MRI scan carried out by the Belfast Trust failed to identify the cause of his back pain.
We did not uphold the complaint.
GP practice should have referred patient for further tests
A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner.
We found it was a ‘significant failure in care and treatment’ that his GP didn’t send him for further diagnostic treatment.
Ombudsman begins investigation into Northern Ireland Housing Executive
The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an 'own initiative' investigation into the organisation.
The decision follows the Ombudsman’s consideration of the Housing Executive’s response to her investigation proposal from earlier this year.
Trust's management of patient was appropriate
A patient complained he was uncomfortable after he was fitted with a catheter following surgery. We found no failings in his care and treatment.
Complaint about patient’s care partially upheld
A woman believed that the Western Trust should not have left it to her family to arrange palliative care for her elderly mother.