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Your search has returned 552 resultsTrust apologises to patient for failures in his care and treatment
The Belfast Trust should have adopted a more patient-centred approach when caring for a man with liver cancer.
Complaint about out-of-hours GP surgery
Given the risk factors involved, we concluded that a doctor should have considered a different diagnosis when treating an elderly patient.
Wesley Irvine
Ards & North Down Borough Council
Paragraphs 4.16, 4.17, 6.4, 8.1
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May Quarterly Bulletin
Catch up on our recent activities with our latest Quarterly Bulletin.
This May edition includes links to our new training resources which have been designed to help staff in public bodies investigate complaints. There's also links to our Case Digest on women's health and to two significant investigation reports.
Easter closure
Our office is closed for the Easter break between 2.30pm on Friday 18 April until 9.00am on Wednesday 23 April.
Our online complaints form is available here if you wish to make a complaint during this time.
Delay in providing shoulder surgery for patient was ‘unreasonable’
A man complained about how his late wife was cared for after she suffered a fall. We upheld parts of the complaint.
Investigation into complaint about resident’s fall in care home
A care home resident was left alone while using the bathroom despite her care plan stating she needed the assistance of at least one member of staff.