Investigation reports

A woman complained that her father’s health deteriorated because he was not looked after properly in his care home. Our investigation found failings in his care and treatment, as well as a string of serious record keeping failures by the home.

A woman experienced worry, uncertainty, and frustration because her concerns about being fitted with a pacemaker were not properly addressed by the Belfast Health and Social Care Trust.

We found no failings by the Antrim Area Hospital in the care and treatment of a patient with severe heart valve disease.

We upheld a complaint about how the Southern Health Trust carried out an investigation into the death of a patient with lung cancer.

A man said it was unfair that deductions were made from payments he received towards the cost of his daughter’s respite care.