The Western Trust’s failure to give a patient an MRI test caused her to experience prolonged pain and unnecessarily delayed treatment of her endometriosis.
Antrim & Newtownabbey Borough Council failed to properly respond to a man’s concerns when he complained about odours coming from his neighbour’s house.
A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.