Investigation reports

A man complained that an MRI scan carried out by the Belfast Trust failed to identify the cause of his back pain. 

We did not uphold the complaint.

A woman complained that failures in her husband’s care while he was in hospital contributed to a deterioration in his health. We partially upheld the complaint.

A man said he didn't realise the South Eastern Trust had discharged him from its mental health services.  The resulting confusion without left him without treatment for 18 months.

The South Eastern Trust should have obtained more evidence from a care home and others when it investigated an adult safeguarding referral.

A man complained about how his late wife was cared for after she suffered a fall.  We upheld parts of the complaint.

We upheld a mother’s complaint about the South Eastern Trust’s care of her son during her 3 week stay in hospital.

The Belfast Trust should have adopted a more patient-centred approach when caring for a man with liver cancer.

Error created uncertainty and caused patient upset, but did not impact on the care she received. 

The Northern Trust failed to act on a woman’s concerns about her mother’s health.  This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.

A patient’s spinal injury should have been reviewed by a consultant following referral from another Trust.