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Your search has returned 452 results'Fundamental failings' led to death of unborn baby
A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.
Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.
Strengthening our roots: an overview report on tree protection in the planning system
This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).
Investigation of a complaint against a GP Practice
A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.
Who we are, what we do
This section explains what an Ombudsman does and gives information about our senior staff.
Lost in Translation
This report provides an overview of our assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.
It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.
Complaints Standards
We aim to transform the public sector complaints process in Northern Ireland through the implementation of new Complaints Standards.
Model Complaints Handling Procedures
Our Model Complaints Handling Procedures provide guidance to staff on how they should investigate complaints.
Consultation
Read about the research and consultation we carried out to help us create the new complaints handling procedures.
Ombudsman asks Department to consider all options to address historic concerns over unfinished road.
A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.