Search results
Your search has returned 456 resultsInvestigation into complaint about a GP practice
A man complained that his GP should have provided him with medication following a private ADHD diagnosis.
Trust’s investigation of safeguarding referral ‘not sufficiently rigorous'
The South Eastern Trust should have obtained more evidence from a care home and others when it investigated an adult safeguarding referral.
Communication failures meant patient had to wait for treatment
A man said he didn't realise the South Eastern Trust had discharged him from its mental health services. The resulting confusion without left him without treatment for 18 months.
Investigation into the handling of a planning application by Newry, Mourne and Down District Council
Newry, Mourne and Down District Council failed to provide an applicant with the reasons why its Planning Committee deferred a decision on his planning application. An Ombudsman's report was also critical of excessive delays when responding to the applicant's concerns.
Care and treatment of a patient in Antrim Area Hospital
A woman complained that failures in her husband’s care while he was in hospital contributed to a deterioration in his health. We partially upheld the complaint.
Trust provides apology after investigation finds failures in patient's care and treatment
The Ombudsman recommended that a patient be given an apology after an investigation found he did not receive the fundamental standards of care while being treated in hospital. Failures included the lack of records relating to the decision to admit him to an escalation bed, and a failure to record hourly observations.
Complaint about Trust's management of an adoption application
The Western Health and Social Care Trust has identified a number of learning points following an investigation into its management of a complainant's adoption application.
Recommendations following complaint about Trust's treatment of man with terminal lung cancer
The Ombudsman has made a recommendation to the Northern Health and Social Care Trust to reduce the risk of a delay in the communication of results to patients, and to patients receiving results in unplanned circumstances, following an investigation into the care of a man with terminal lung cancer.
Failures over Trust’s decision to downgrade patient’s surgical referral
We found the South Eastern Health Trust failed to consider a patient's complex medical history and inform the referring GP, or the patient's father, of the decision to downgrade her initial referral.
Patient's eyesight affected by delays in treatment
An investigation has found that a failure by the Belfast Health and Social Care Trust to properly manage a patient's Macular Service appointments led to her eyesight deteriorating to below the legal driving limit.