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Belfast City Council did not need to consult with residents before naming a new road. 

The Northern Trust failed to act on a woman’s concerns about her mother’s health.  This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.

A woman complained that her GP failed to uphold a commitment to monitor her mental health problems. We partially upheld the complaint.

A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.

Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.

This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).

A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.

This report provides an overview of our  assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English.

It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.

A road in Larne remains unfinished because the necessary controls or conditions were not put in place before the work began.

We upheld a mother’s complaint about the South Eastern Trust’s care of her son during her 3 week stay in hospital.

Failings by a Trust’s social care team meant a complainant believed it did not take his concerns seriously.