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A Health Trust’s decision to admit a woman to a care home was appropriate, but its communication with her carer fell below the expected standards.

A Health Trust has apologised after a patient complained about the antenatal care and treatment she received while at the maternity unit of the Ulster Hospital, Dundondald.

The son of a care home resident raised concerns about his father’s treatment in the home.  We found that the Trust followed the correct Adult Safeguarding guidelines while looking after him.

A man who suffered a back injury at work was treated appropriately by clinicians in the Northern Trust. However, we found that when the man made a complaint about his treatment, the Northern Trust did not answer all of his questions.

A man claimed the Belfast Trust removed him from an in-patient waiting list because he had complained about one of its surgeons.  Our investigation found no evidence to support this view. 

We upheld a woman's complaint about the care given to her father, who passed away in Antrim Area Hospital in 2021.

Mid and East Antrim Borough Council failed to fully record the reasons why it approved a planning application for a domestic garage.  However, we found it would not have reached a different decision had the failings not occurred.

A woman complained about the treatment her father received in Altnagelvin Hospital, including that he should not have had a catheter inserted while he was dying.  We upheld parts of the complaint.

We investigated whether an increase in a man’s prescription caused him to attend hospital the following day.

We found the Practice’s increase in the dose fell within the prescribed limits.

A man questioned why medicine ordered from Scotland to treat his sick wife took two weeks to arrive.  We found that the Belfast Trust’s efforts to procure and transport the medicine were reasonable and appropriate.