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A man who suffered a back injury at work was treated appropriately by clinicians in the Northern Trust. However, we found that when the man made a complaint about his treatment, the Northern Trust did not answer all of his questions.

A man claimed the Belfast Trust removed him from an in-patient waiting list because he had complained about one of its surgeons.  Our investigation found no evidence to support this view. 

We upheld a woman's complaint about the care given to her father, who passed away in Antrim Area Hospital in 2021.

Mid and East Antrim Borough Council failed to fully record the reasons why it approved a planning application for a domestic garage.  However, we found it would not have reached a different decision had the failings not occurred.

A woman complained about the treatment her father received in Altnagelvin Hospital, including that he should not have had a catheter inserted while he was dying.  We upheld parts of the complaint.

We investigated whether an increase in a man’s prescription caused him to attend hospital the following day.

We found the Practice’s increase in the dose fell within the prescribed limits.

A man questioned why medicine ordered from Scotland to treat his sick wife took two weeks to arrive.  We found that the Belfast Trust’s efforts to procure and transport the medicine were reasonable and appropriate.

We asked Mid and East Antrim Council to apologise to a man for failures in the way it dealt with a planning application.

An investigation has found that the overall care and treatment provided by a private hospital to a patient who had a suspected ovarian cyst was appropriate and reasonable. The patient was treated there as a result of a waiting list initiative by the South Eastern Health and Social Care Trust.20

A patient in a medical practice complained that her eye infection should have been examined by a GP rather than a nurse. We found that the examination was appropriate, but that a GP should have seen the patient following her request.