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Information for councillors on how we assess, investigate, and adjudicate on complaints.

The Commissioner for Standards Annual Reports include statistical information on complaints and summaries of some of our investigations.

This accessibility statement applies to https://www.nipso.org.uk

A set of learning resources to help organisations support people who are experiencing vulnerability. 

Resources from our conference in March 2024 on the theme of patient safety in Northern Ireland.

We will always try and treat you with courtesy and respect, but there may be times when you are unhappy with our service.

Here's how you can make a complaint about us.

Comments from people following our investigation of their complaints.

Under the Freedom of Information Act 2000 every public authority is required to adopt and maintain a publication scheme.

We look carefully at every complaint.

Some complaints can be resolved quickly, while others may need a more detailed investigation.