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A report has criticised elements of the care and treatment provided to an elderly patient in Domnall Care Home (Belfast).

A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway.

Although the Council was not required to take action, we found it should have explained to the man why.

We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.

We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.

A woman complained that hospital delays contributed to her mother’s early death. We found a number of failings in her care and treatment. 

A Health Trust’s decision to admit a woman to a care home was appropriate, but its communication with her carer fell below the expected standards.

The son of a care home resident raised concerns about his father’s treatment in the home.  We found that the Trust followed the correct Adult Safeguarding guidelines while looking after him.

A man who suffered a back injury at work was treated appropriately by clinicians in the Northern Trust. However, we found that when the man made a complaint about his treatment, the Northern Trust did not answer all of his questions.

A man claimed the Belfast Trust removed him from an in-patient waiting list because he had complained about one of its surgeons.  Our investigation found no evidence to support this view.