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Investigation into complaint about the South Eastern Prison Healthcare Trust

A man claimed that prison authorities unfairly denied him treatment for his opioid addiction.  We did not uphold the complaint but made observations on the case for the Trust to consider going forward.

Investigation into complaint about ‘unnecessary’ test on prostate cancer patient

The Belfast Trust was right to perform an invasive test on an elderly patient but should have given him more information on its risks.

Patient should have undergone further tests before being discharged from hospital.

A Health Trust’s failure to carry out tests on a man with an undiagnosed heart condition left his family with unanswered questions following his death.

Christmas and New Year opening hours

Please note that we will be closed to the public from Tuesday 24th December 2024 to Thursday 2nd of January 2025.

If you wish to submit a complaint you can still use our online complaints form anytime.

Investigation into a complaint about the Southern Health and Social Care Trust

A patient complained that the Trust should have changed her waiting list status to ‘urgent’ following a request by her GP.  We did not uphold the complaint.

Decision to remove patient from GP Practice was ‘unfair and disproportionate’

A GP practice removed a woman from its Patient List following a complaint she made about practice staff.

Complaint about Trust’s treatment of diabetic patient

A woman complained about the care provided by the Belfast Health and Social Care Trust to her late father in his final weeks. We upheld parts of the complaint.

Northern Ireland Housing Executive properly assessed man’s housing application

A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house.

Patient felt ‘forced’ to proceed with chaperone before undergoing medical examination

A patient should have been told by her doctor that she did not need to be accompanied by a chaperone during gynaecological treatment.

School failed to provide pupil with appropriate support

A school should have done more to help a student who was struggling with an 'A-Level' subject.

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