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Your search has returned 213 resultsWorking with us
We offer rewarding, satisfying work in support of our investigations into complaints about public services and in upholding ethical standards in local government.
Make a complaint about us
We will always try and treat you with courtesy and respect, but there may be times when you are unhappy with our service.
Here's how you can make a complaint about us.
Investigation of a complaint against the Department of Health
We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.
Feedback
Comments from people following our investigation of their complaints.
Trust delayed man’s application for kinship of grandchildren
We asked the Belfast Trust to apologise to a man for taking 10 months to complete a criminal record check, thereby delaying his application to look after his grandchildren.
Publication Scheme
Under the Freedom of Information Act 2000 every public authority is required to adopt and maintain a publication scheme.
Strengthening our roots: an overview report on tree protection in the planning system
This report was prepared in response to concerns about the protection given to trees and the lack of enforcement action following reported breaches of Tree Preservation Orders (TPOs).
Who we are, what we do
This section explains what an Ombudsman does and gives information about our senior staff.
Investigation of a complaint against the Belfast Health and Social Care Trust
A woman complained about the care and treatment the Belfast Health and Social Care Trust provided to her daughter following spinal surgery.