0800 34 34 24

4 findings available

School didn’t properly investigate parent’s complaint

The Board of Governors of a secondary school should have set up a sub-committee to investigate a complaint about whether a pupil’s A Level grades were estimated fairly.

Investigation Report
Upheld

School failed to provide pupil with appropriate support

A school should have done more to help a student who was struggling with an 'A-Level' subject.

Investigation Report
Upheld

Complainant treated ‘unfairly’ over publication of Charity Commission report

An Ombudsman investigation has found that a complainant should have been given the chance to comment on the factual accuracy of a report by the Charity Commission prior to its publication.  However, the complaint that the report was biased and written in ‘bad faith’ was not upheld.

Investigation Report