The Board of Governors of a secondary school should have set up a sub-committee to investigate a complaint about whether a pupil’s A Level grades were estimated fairly.
We found no maladministration in the way the Council for the Curriculum, Examination and Assessment’s made its decision about an exam grade, but were critical of the system it had in place for receiving appeals.
A report by the Ombudsman has criticised elements of the care provided to a patient by Spire Independent Healthcare, based in Blackpool (Lancashire). The patient was referred to Spire under a waiting list initiative operated by the Belfast Health and Social Care Trust.