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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Health

Failings over Serious Adverse Incident investigation

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

Health & Social Care

Upheld

06 May 2025

4 findings available

Complaint about Department's investigation into waste management concerns

12 June 2024

A man said the Department of Agriculture, Environment and Rural Affairs failed to investigate his reports of unlawful activity by a waste management company.

We upheld parts of the complaint.

Investigation Report

Upheld

Department drops request for return of benefits payment

15 April 2021

Case Summary

Ombudsman asks Department to refund complainant after finding it unfairly recovered payment of farming subsidy

16 August 2018

A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.

Investigation Report