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4 findings available

Complaint about Department's investigation into waste management concerns

A man said the Department of Agriculture, Environment and Rural Affairs failed to investigate his reports of unlawful activity by a waste management company.  

We upheld parts of the complaint.

Investigation Report
Upheld

Ombudsman asks Department to refund complainant after finding it unfairly recovered payment of farming subsidy

A number of recommendations have been made by the Ombudsman after an investigation revealed that unclear guidance to applicants led to confusion over eligibility of Single Farm Payments.

Investigation Report

Complainant experienced injustice as a result of Council's actions

A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.

Investigation Report