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Investigation reports

Browse our investigation reports, case summaries, and Case Digests, or use the filters to search by year, sector, or public body.

Featured

Failings over Serious Adverse Incident investigation

The Western Trust didn’t communicate properly with a woman during its investigation into the death of her husband.

Health & Social Care

Upheld

06 May 2025

3 findings available

Council failed to keep proper records for decision making

23 November 2022

Case Summary

Complainant experienced injustice as a result of Council's actions

10 April 2018

A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed to follow their own Financial Regulations during a process to appoint a company for a public event.

Investigation Report

Investigation reports

Featured

Failings over Serious Adverse Incident investigation

Complaint about care of nursing home resident with Covid-19

Council failed to keep proper records for decision making

Complainant experienced injustice as a result of Council's actions