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Resources from our conference in March 2024 on the theme of patient safety in Northern Ireland.

We offer rewarding, satisfying work in support of our investigations into complaints about public services and in upholding ethical standards in local government.

We will always try and treat you with courtesy and respect, but there may be times when you are unhappy with our service.

Here's how you can make a complaint about us.

Comments from people following our investigation of their complaints.

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Under the Freedom of Information Act 2000 every public authority is required to adopt and maintain a publication scheme.