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Annual Reports

Our Annual Reports and Accounts explain how we spend our money and how we perform against our targets.  

The Ombudsman's Reports give information about the investigations we carried out during the year.

Feedback

Comments from people following our investigation of their complaints.

Publications

These are the documents we use to help us make our decisions.

Annual Reports

The Commissioner for Standards Annual Reports include statistical information on complaints and summaries of some of our investigations.

How we deal with complaints

Information for councillors on how we assess, investigate, and adjudicate on complaints.

Frequently Asked Questions

Quick answers to your most commonly asked questions

How we deal with your complaint

We look carefully at every complaint.

Some complaints can be resolved quickly, while others may need a more detailed investigation.

Publication Scheme

Under the Freedom of Information Act 2000 every public authority is required to adopt and maintain a publication scheme.

Information and Guidance

This information is for public service providers in Northern Ireland which are under the Ombudsman’s jurisdiction.

Investigation Reports

We publish our findings to help improve accountability in public bodies and to increase understanding of what we do.

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