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Your search has returned 53 resultsFrequently Asked Questions
Quick answers to your most commonly asked questions
Adjudications
This section contains information about forthcoming Adjudication Hearings and those which have already taken place.
How to make a complaint
Making a complaint is not as daunting as you might think.
This section tells you how to complain to a public body, and how to contact us if you are still unhappy at the end of the complaints process.
Own Initiative Investigations
Our ‘Own Initiative’ function allows us to investigate even if we haven't received a complaint.
Useful links
If NIPSO can’t deal with your complaint, you might want to contact an organisation listed below.
For Service Providers
Information and advice for public bodies in Northern Ireland, including an explanation of how we investigate complaints and guidance on good complaints handling.
Complaints Standards
We aim to transform the public sector complaints process in Northern Ireland through the implementation of new Complaints Standards.
Contact Us
Here's how to get in touch with us
Annual Reports
The Commissioner for Standards Annual Reports include statistical information on complaints and summaries of some of our investigations.