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In this section you can make a complaint using our online form, get help making a complaint, or read about our investigation process.
Wesley Irvine
Ards & North Down Borough Council
Hearing Date/Time
Alleged Breach
Paragraphs 4.16, 4.17, 6.4, 8.1
Decision on Breach
Breach of paragraphs 4.16, 4.17, 6.4, 8.1.
Complaints standards for Northern Ireland
Information on our work to create a common set of complaints handling standards for all public bodies.
Linda Clarke
Antrim & Newtownabbey Borough Council
Hearing Date/Time
Alleged Breach
Paragraphs 4.3, 6.3, 6.4.
Decision on Breach
Breach of paragraphs 4.3, 6.3, 6.4.
Gary Hynds
Lisburn & Castlereagh City Council
Alleged Breach
Paragraphs 4.14, 4.13(a), 4.1 (b), and 4.2.