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Your search has returned 420 resultsNorthern Ireland Housing Executive made ‘fair and reasonable efforts’ to address concerns of man who complained about his neighbour’s anti-social behaviour
Investigation finds NIHE acted appropriately in dealing with request to evict tenant.
Patient was discharged prematurely from hospital’s Emergency Department – Ombudsman
Investigation concludes that observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.
Investigation of a complaint against the Victims and Survivors Service
Ombudsman partially upholds man's complaint about the actions of the Victims and Survivors Service.
Ombudsman asks Housing Executive to look again at grant application
The Public Services Ombudsman has upheld a complaint from a member of the public who complained about the way the Housing Executive handled her request for a grant to buy a property.
Investigation of a complaint against Newry, Mourne and Down District Council
A man’s complaint about how his planning application was dealt with has been partially upheld by the Public Services Ombudsman.
Hospital conditions not the cause of patient’s pneumonia
An investigation into a man’s complaint has found that the conditions on a hospital ward did not cause his wife to contract pneumonia.
Investigation of a complaint against the Belfast Health and Social Care Trust
A woman complained about the care and treatment the Belfast Health and Social Care Trust provided to her daughter following spinal surgery.
‘Significant failings’ in care of service user with special needs
A man said his autistic son’s health deteriorated because the Western Trust did not properly address his needs. Our investigation found that the Trust failed to provide a reasonable level of care and support to both the boy and his family over a 21-year period.
Trust did not explain risks of surgery to patient
We upheld a complaint from a woman who said she did not give her consent to a surgical procedure. We also found the Trust did not follow the right procedure when it decided the case did not meet the threshold for a Serious Adverse Incident investigation.