Search results
Your search has returned 420 resultsComplaint about council’s handling of a planning application
We asked Mid and East Antrim Council to apologise to a man for failures in the way it dealt with a planning application.
Care and treatment of a patient at Kingsbridge Private Hospital
An investigation has found that the overall care and treatment provided by a private hospital to a patient who had a suspected ovarian cyst was appropriate and reasonable. The patient was treated there as a result of a waiting list initiative by the South Eastern Health and Social Care Trust.20
Eye examination by nurse was appropriate
A patient in a medical practice complained that her eye infection should have been examined by a GP rather than a nurse. We found that the examination was appropriate, but that a GP should have seen the patient following her request.
Complaint about patient's hospital care not upheld
A patient who attended Craigavon Area Hospital due to pain in his shoulder and loss of power in his right arm received an appropriate level of care, according to an investigation carried out by the Ombudsman.
Doctor's consultation prior to patient's death was 'reasonable and appropriate'
A patient who died three days after visiting his doctor for a routine medical review received treatment that was 'appropriate and in accordance with relevant guidance' according to an investigation by the Ombudsman.
Investigation finds planning application was not properly considered
The Ombudsman has found that an application to build a residential nursing home in County Down was, in part, incorrectly assessed by planners.
Communications with patients on healthcare waiting lists
This investigation found that the system for communicating with patients on healthcare waiting lists is in ‘disarray’, and concluded that significant and repeated failures across the system amounted to ‘systemic maladministration’.
It urged the Department of Health to work with Health Trusts, GPs and others to address the failings.
Investigation of a complaint against the Department of Health
We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.
Health Trust should have told woman of possible abnormality found on brain scan
Our investigation found failings in the care and treatment provided to a cancer patient by the Belfast Health and Social Care Trust.
Investigation of a complaint against Queen’s University, Belfast
A student complained about how Queen’s University gathered evidence in its investigation of an alleged assault. We asked the University to apologise after we found it did not properly explain to the student how it obtained evidence from the PSNI.