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A teenage boy waited 18 months to see a consultant after he was diagnosed with arthritis and ruptured ligaments. 

We asked the Trust to apologise for the failures which caused the delay.

We investigated concerns about how a Health Trust dealt with allegations of an intimate relationship between two care home residents.

Our report criticised the Trust for not doing a more thorough investigation into the claims, and asked it to carry out an audit of previous safeguarding referrals.

We found failures in the care provided by the Southern Trust to an elderly woman and her daughter.

A woman complained about the Southern Trust’s decision to make her late sister’s estate liable for unpaid nursing costs.

A report has criticised elements of the care and treatment provided to an elderly patient in Domnall Care Home (Belfast).

A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway.

Although the Council was not required to take action, we found it should have explained to the man why.

We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.

We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.

A woman complained that hospital delays contributed to her mother’s early death. We found a number of failings in her care and treatment.