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Your search has returned 410 resultsInvestigation into the care of a patient in the Mater Hospital, Belfast
A woman complained about the care her elderly mother received over a 10 day period in the Mater Hospital.
We upheld parts of the complaint, including over how the hospital dealt with an incident in which the patient was in an agitated state, and the way it managed her food intake. We found no failings over the complaints relating to sedation, toileting, and the patient's access to fluids.
Investigation of a complaint about a children’s home run by the Western Health Trust
A woman complained that her daughter, who had autism, anxiety and depression, was not cared for properly during her 7 months stay in a children’s home.
Trust should have told patient about delay in being placed on waiting list
A teenage boy waited 18 months to see a consultant after he was diagnosed with arthritis and ruptured ligaments.
We asked the Trust to apologise for the failures which caused the delay.
Investigation into resident's complaint about 'unsuitable' nursing home
A care home resident complained that the home she was in was not suitable for her needs.
We noted the Western Trust's efforts to find the woman a more appropriate home, and recommended it continue its search for alternative options.
Complaint against the Department for Communities
An architect complained that he was unfairly removed from a project to restore a historic monument.
Investigation of a complaint against the Southern Health and Social Care Trust
We found failures in the care provided by the Southern Trust to an elderly woman and her daughter.
Patient experienced unnecessary pain during endoscopy
The Western Health Trust should have done more to ease a patient's discomfort during an endoscopy procedure.
We asked it to apologise, and to remind clinical staff of the importance of following guidelines on pain management, obtaining consent, and on communicating with patients and their families.
Trust failed resident over safeguarding referral
We investigated concerns about how a Health Trust dealt with allegations of an intimate relationship between two care home residents.
Our report criticised the Trust for not doing a more thorough investigation into the claims, and asked it to carry out an audit of previous safeguarding referrals.
Patient should have been accompanied during doctor’s assessment
We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.
Health Trust challenged over Continuing Healthcare assessment
A woman complained about the Southern Trust’s decision to make her late sister’s estate liable for unpaid nursing costs.