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Your search has returned 420 resultsInvestigation into treatment of patient’s fibromyalgia
We found that a patient with fibromyalgia was treated appropriately by the Northern Trust.
Although the Trust failed to keep proper records of her treatment, we did not consider this impacted on her care.
Investigation into care of a child with Down’s Syndrome
A woman claimed that her daughter’s development was held back by the South Eastern Trust. We upheld parts of the complaint, finding that the Trust's failings led to a loss of opportunity for the child and caused her mother upset and distress.
Care and treatment of a cancer patient by the Belfast Trust
We found the Belfast Trust’s failure to ensure a patient was fit for surgery, and to consider other forms of treatment for his cancer, may have led to his untimely death.
Investigation against the Southern Health & Social Care Trust
A complainant believed that the surgery she received in Craigavon Area Hospital caused her injury and led to ongoing symptoms which were not properly treated.
Investigation of a complaint against the Belfast Health and Social Care Trust
We investigated a complaint that the Belfast Trust failed to identify and treat a physical cause for a patient's symptoms which developed after surgery to remove her thyroid.
Investigation of a complaint against the Belfast Health and Social Care Trust
A patient claimed that she wasn't assessed properly while in the Royal Victoria Hospital Belfast and that the Trust tried to discharge her prematurely without any treatment.
Trust’s investigation of complaint was ‘flawed and lacked empathy’
A woman raised concerns with the Western Trust about how her late mother was treated in a care home. We found significant failings in the way the Trust investigated her complaint.
Patient consultation should have been in person rather than over the phone
A GP practice should have had a face-to-face consultation with an elderly patient, despite the Covid restrictions in place at the time.
Ombudsman investigation finds that hospital failed to properly monitor patient’s eating and drinking
An investigation by the Public Services Ombudsman has found that the Northern Health and Social Care Trust did not properly monitor a patient’s food and drink intake during her stay in the Antrim Area Hospital.
Patient’s treatment in Altnagelvin Hospital was ‘reasonable and appropriate’
A woman questioned why it took so long for her father to receive surgery in Altnagelvin Area Hospital. She also claimed that poor communication between staff contributed to his untimely death.