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Your search has returned 420 resultsOmbudsman finds practice of charging care home residents without assessing their primary need is ‘unsustainable’
We investigated claims from a family that the Southern Health and Social Care Trust failed to carry out a Continuing Healthcare assessment for their father. We upheld the complaint and concluded that the failings caused the family frustration and distress over a prolonged period.
Trust failed to carry out assessment to see if patient would qualify for care home funding
We recommended that the Northern Health & Social Care Trust, either individually or collectively with others, put in place the necessary arrangements for it to appropriately assess all future requests for Continuing Healthcare.
Investigation finds Trust has no proper assessment tool in place to decide whether patient’s primary need is health or social care
We have asked the Belfast Health and Social Care Trust, in consultation with the other Trusts and health and social care organisations, to agree a uniform approach for assessing all future applications for Continuing Healthcare in Northern Ireland.
Trust failed to explain reasons for not carrying out Serious Adverse Incident investigation
A woman whose father died in Causeway Hospital after removing his oxygen mask believed he should have been monitored more closely. She also questioned why the Trust did not commission a review into the incident.
Agency’s record keeping criticised
An Ombudsman’s report has criticised the Northern Ireland Environment Agency for not keeping proper records about its decision firstly to commission, and then ultimately not proceed with, an independent engineer’s report relating to effluent treatment structures at a location on the River Faughan at Drumahoe.
Treatment of a patient by the Northern Health & Social Care Trust
A woman complained about the care given to her husband in Antrim Area Hospital in the weeks before his death. We upheld parts of the complaint.
Trust under no obligation to inform families about Continuing Healthcare assessments.
A complainant said that if the South Eastern Health Trust had carried out a proper healthcare assessment it might have been responsible for paying her mother’s nursing home fees .
Woman unfairly removed from GP Patient List
A breakdown in the relationship between a GP Practice and a patient led to her being removed from its Patient List. We welcomed the staff training delivered by the Practice which followed our investigation.
Trust gave cystic fibrosis patient appropriate medication
We found the Belfast Trust was right to encourage a patient with cystic fibrosis to persevere with its chosen course of treatment, but criticised a lack of community dietetic support which left her at potential risk of harm.
Trust dealt fairly with man’s request for assistance
A man with Crohn’s Disease asked the Southern Trust to provide him with an additional bedroom and bathroom.
We found the Trust’s decision to only approve a new bathroom was appropriate.