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An investigation by the Ombudsman has found that the Southern Health and Social Care Trust provided appropriate care and treatment to a patient prior to her death from a serious heart condition in 2014.

Failings by a care home in the treatment of an elderly resident were preventable and may well have contributed to the shortening of her life.

Investigation finds care home was wrong to prevent a dying woman’s family from tending to her during her final days.

Our investigation led to the Department for Communities repaying over £11,000 to a man after we found he was given poor advice which caused him to lose his existing benefits.

We asked the Belfast Trust to make service improvements after investigating a man’s complaint that his wife’s brain tumour should have been diagnosed earlier.

A woman whose husband was in significant pain and was feeling suicidal said he shouldn’t have been discharged from hospital.

The Belfast Trust has put in place new procedures for carrying out pre-operative assessments after we partially upheld a man’s complaint.

A man complained about the care and treatment his late wife received by the South Eastern Trust.  Our investigation found no failures.

A business owner said he was unfairly denied a Covid business support grant.  We found that the man’s application was assessed properly, but criticised the Department for the Economy for producing guidance that was not clear.