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Your search has returned 420 resultsReport upholds man's complaint about suspension of PIP
Our investigation examined a man's claims that the Department for Communities had failed to consider his ‘difficulties’ when considering his claim for the Personal Independence Payment benefit, and that it lacked understanding of his condition.
Failures in end of life care had ‘significant impact’ on cancer patient and her daughter
Errors by the Belfast Health and Social Care Trust meant that a cancer patient’s end of life symptoms were left uncontrolled, and that opportunities for advanced care planning were missed. It also found that her end of life wishes were not taken into account.
Investigation of a complaint about the Western Health and Social Care Trust
We found a number of failures in our investigation into the Trust's care of a nursing home patient.
Hospital failed to check that patient was medically fit for discharge
We partially upheld a complaint that a patient contracted sepsis because he was released too early from Antrim Area Hospital. We asked the hospital to apologise for its failings, and to review its procedures on discharge of patients from the ward in question.
Recommendations made to healthcare provider after patient suffers falls at home
We recommended that a healthcare provider review its policies and improve staff training after we investigated the care it provided to a complainant’s elderly mother.
Patient received appropriate care and treatment in Emergency Department of Altnagelvin Hospital
We investigated a complaint from a man who said that his mother should not have been sent from hospital back to her care home. We found that her care was appropriate, but following our investigation the Trust agreed to review the way it documents patients returning to nursing homes or other care settings.
GP should have recorded advice given to patient
We found that a medical assessment performed during a home visit was carried out in line with good medical practice, but that the GP should have recorded what had been discussed with the patient and her family, and what they should do if her symptoms did not improve.
Man’s aneurysm would not have been prevented by correct reading of CT scan
We found that although a patient’s CT scan was interpreted incorrectly by the Belfast Health and Social Care Trust, it is likely that a correct reading would still have not prevented a brain haemorrhage he suffered four weeks later.
Complaint about the care of a patient in the Royal Victoria Hospital, Belfast
We upheld parts of a complaint about the management of the patient's pain relief, the hospital's communication with her family, the supply of her medication, and the decision to discharge her.