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Your search has returned 430 resultsComplaint about GP Practice not upheld
A man complained that shortly before her death his wife’s GP incorrectly diagnosed her with an upper respiratory tract infection.
We did not identify any failures in her care and treatment.
Ombudsman proposes own initiative investigation into Housing Executive
The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the Northern Ireland Housing Executive.
The investigation into social housing conditions would be the third to take place under the Ombudsman’s ‘own initiative’ power, which allows for an investigation to take place where she has a reasonable suspicion of systemic maladministration.
Investigation of a complaint against the Belfast Health and Social Care Trust
A patient’s spinal injury should have been reviewed by a consultant following referral from another Trust.
Trust’s failures led to patient’s untimely death
The Northern Trust failed to act on a woman’s concerns about her mother’s health. This, as well as its failure to properly assess her spinal injury and accurately read the results of an MRI scan, led to her untimely death.
Trust incorrectly recorded result of patient’s CT scan
Error created uncertainty and caused patient upset, but did not impact on the care she received.
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Council followed correct procedures when naming new road
Belfast City Council did not need to consult with residents before naming a new road.
Patient felt ‘let down’ by GP Practice
A woman complained that her GP failed to uphold a commitment to monitor her mental health problems. We partially upheld the complaint.
Investigation of a complaint against a GP Practice
A GP Practice provided appropriate care and treatment to a man shortly before his sudden death.