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Your search has returned 420 resultsTrust failed to provide appropriate follow-up care for cancer patient
A man’s cancer treatment was interrupted by the Covid pandemic in March 2020. We found that he should have been reviewed by clinicians as soon as possible after the resumption of face-to-face appointments.
Decision to discharge patient from Belfast Trust’s Eating Disorder Service
Our investigation found that a complainant was offered good support by the Belfast Trust during her treatment for Anorexia Nervosa.
Investigation of a complaint about a medical practice
We found that a GP practice should not have removed a patient from its Patient List without giving him an initial warning.
Care Home Case Digest
Our latest Case Digest features a number of investigations into complaints about care homes. It highlights the importance of good complaints handling and provides some key messages for the families of those in care.
Child unnecessarily restrained after Trust failed to monitor use of specialist seating
The Western Trust approved two special chairs for an autistic child to use in school without properly assessing his needs. The Trust should also have given the school clearer instructions on how the chairs were to be used.
Treatment of a patient in Altnagelvin Hospital
A woman complained about the treatment her late mother received in Altnagelvin Hospital following a fall.
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Housing Executive’s repeated failure to deal with complaints ‘deeply concerning’
The Ombudsman has said she ‘cannot ignore’ the Housing Executive's continued poor response to concerns raised by its service users.
Investigation into complaint about ‘unnecessary’ test on prostate cancer patient
The Belfast Trust was right to perform an invasive test on an elderly patient but should have given him more information on its risks.
Trust continued to provide pain relief during patient’s final days
The daughter of an elderly cancer patient complained that her syringe driver was removed in the days before her death, causing her to experience unnecessary pain.