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School apologies and addresses procedures after pupil was grabbed by the scruff of the neck

Parent of SEN pupil discovers a lack of honesty, transparency and openness in the school’s complaint handling process

School apologises after Principal physically turned the head of an ASD pupil to make eye contact

Nursery school addresses record keeping and SEN policy application following parent’s complaint

School offers resolution to parent after teacher’s decision to show pupils a horror video

Complaint from parents of child with ASD seeks to address the school’s policy in handling SEN

School to implement new communication protocols following complaint from parents of SEN pupil

Investigation of a complaint against the South Eastern Health and Social Care Trust

The Trust accepted its failings and our recommendations into record keeping after the patient’s mother raised concerns about both staff communication and the administration of medication.

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Adjudications

This section contains information about forthcoming Adjudication Hearings and those which have already taken place.

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