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An investigation into complaints about the end of life care received by a man in the South West Acute Hospital has found that he was treated appropriately by medical staff.

The Ombudsman has found that the care provided to a patient in respect of pain management, referral to palliative care and review of pain at appointments was reasonable.  However, the investigation identified a failing relating to the lack of a clinical nurse specialist to assist the patient during the final stages of her cancer.

The Ombudsman has upheld elements of a complaint that appropriate steps were not taken to prevent an elderly patient from falling out of a hospital bed, but did not establish a link between her fall and her death the following day.

The Ombudsman has found that a care home provided a patient with the right level of the drug Quetiapine, and addressed a complainant’s concerns about the diet the patient received in the home.

A report has made recommendations to the Northern Ireland Hospice after an investigation found that a number of failures meant a meant a patient in receipt of community palliative nursing did not receive the end of life care she needed.

An investigation has found that a patient was treated appropriately on the fracture ward of the Royal Victoria Hospital, but that she should have been transferred to a respiratory ward after her surgery.

The Ombudsman has found that a patient who was treated in Antrim Area Hospital A&E department should have had her pain score taken on her initial assessment and assessed at regular intervals.  However, the investigation also found that on the basis of the symptoms an x-ray and treatment with painkillers was appropriate.