Search results

An architect complained that he was unfairly removed from a project to restore a historic monument.

We found failures in the care provided by the Southern Trust to an elderly woman and her daughter.

The Western Health Trust should have done more to ease a patient's discomfort during an endoscopy procedure.

We asked it to apologise, and to remind clinical staff of the importance of following guidelines on pain management, obtaining consent, and on communicating with patients and their families.

We investigated concerns about how a Health Trust dealt with allegations of an intimate relationship between two care home residents.

Our report criticised the Trust for not doing a more thorough investigation into the claims, and asked it to carry out an audit of previous safeguarding referrals.

We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.

A woman complained about the Southern Trust’s decision to make her late sister’s estate liable for unpaid nursing costs.

A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway.

Although the Council was not required to take action, we found it should have explained to the man why.

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer.

We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.

We investigated a complaint from a member of the public who believed she was treated unfairly by the Department of Health.