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A check by the Belfast Trust to see whether a nursing home resident was entitled to continuing healthcare was incorrect.  We asked it to carry out a new assessment.

We upheld a complaint about the way in which a resident was fed by care home staff, causing her to choke and vomit.

A man sought assurance that his wife had been cared for appropriately in hospital.  We partially upheld the complaint.

We found that the Western Health Trust should have diagnosed a patient at an earlier stage, given his symptoms, test results, and observations.

We upheld a number of complaints against the Northern Health Trust, including that hospital staff did not give an elderly patient enough fluids, nor appropriately monitor her over a 24-hour period.

A complainant believed her business should have received financial support during the Covid-19 pandemic.  We asked the Department for the Economy to retrospectively accept and consider her application.