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Your search has returned 430 resultsGP should have recorded advice given to patient
We found that a medical assessment performed during a home visit was carried out in line with good medical practice, but that the GP should have recorded what had been discussed with the patient and her family, and what they should do if her symptoms did not improve.
Man’s aneurysm would not have been prevented by correct reading of CT scan
We found that although a patient’s CT scan was interpreted incorrectly by the Belfast Health and Social Care Trust, it is likely that a correct reading would still have not prevented a brain haemorrhage he suffered four weeks later.
Complaint about the care of a patient in the Royal Victoria Hospital, Belfast
We upheld parts of a complaint about the management of the patient's pain relief, the hospital's communication with her family, the supply of her medication, and the decision to discharge her.
Investigation of a complaint about the Northern Ireland Audit Office
We welcomed the Audit Office's positive approach to record keeping after we upheld a complaint about the way it dealt with a complainant's concerns.
Investigation into Council’s enforcement action
We investigated a complaint about the way Belfast City Council dealt with claims of a breach of planning control.
Trust implements action plan following Ombudsman investigation
Our investigation into a complaint about the care and treatment of a cancer patient has led to an apology to the complainant and a review of the issue of pain management on two wards in the Mater and Royal Victoria hospitals.
Patient's eye surgery delayed by Trust's failings
We recommended that the Northern Health Trust apologise to a complainant after our investigation found failings in the care and treatment of her baby son and its handling of a Serious Adverse Incident (SAI) investigation.
Investigation of a complaint about the Education Authority
A man said that the Education Authority refused to answer questions over how it managed a referral about his son’s school attendance. We found that although it dealt properly with most of his enquiries, it failed to respond to one of the issues he raised.
Investigation of a complaint against the Western Health and Social Care Trust
We found that the Trust failed to follow any multidisciplinary assessments when it assessed a patient for Continuing Healthcare.
Dental patient’s treatment 'in line with COVID-19 guidance'
A man claimed that his son should have been entitled to priority dental treatment during the early months of the COVID-19 pandemic. We did not uphold the complaint, finding that the treatment was not allowed within the restrictions at the time.