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Own Initiative Investigations
Our ‘Own Initiative’ function allows us to investigate even if we haven't received a complaint.
Identifying and supporting public service users in vulnerable circumstances
A set of learning resources to help organisations support people who are experiencing vulnerability.
Accessibility statement for NIPSO
This accessibility statement applies to https://www.nipso.org.uk
Make a complaint about us
We will always try and treat you with courtesy and respect, but there may be times when you are unhappy with our service.
Here's how you can make a complaint about us.
Patient Safety
Resources from our conference in March 2024 on the theme of patient safety in Northern Ireland.
Annual Reports
Our Annual Reports and Accounts explain how we spend our money and how we perform against our targets.
The Ombudsman's Reports give information about the investigations we carried out during the year.
Feedback
Comments from people following our investigation of their complaints.
Publications
These are the documents we use to help us make our decisions.