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Your search has returned 215 resultsInvestigation Reports
We publish our findings to help improve accountability in public bodies and to increase understanding of what we do.
Making a complaint
Information on what you need to do if you think a councillor has failed to comply with the Code of Conduct.
Quarterly Bulletin – December 2022
This Bulletin highlights some of our most recent investigation reports, including those which found serious failings in two care homes, and into complaints about the Department for the Economy and the Department for Communities. It also provides other updates on our work.
New standards for dealing with complaints in local government
Our Complaints Standards team are continuing to work with the local government sector in Northern Ireland to change the way they deal with complaints.
John Smyth
Antrim & Newtownabbey Borough Council
Relating to:
Disrepute (p 4.2), Conflict of Interest (p 4.3), Seeking of preferential treatment (p 4.17), Pecuniary Interest (p 6.1), & (p 6.2)
Breach of paragraphs 6.3 and 6.4 (Private or personal non-pecuniary interests).
Frequently Asked Questions
Quick answers to your most commonly asked questions
Padraig McShane
Causeway Coast & Glens Borough Council
Disrepute (p 4.2).
Breach of Paragraph 4.2 (Disrepute)
Adjudications
This section contains information about forthcoming Adjudication Hearings and those which have already taken place.
Jolene Bunting
Belfast City Council
Code of Conduct Paragraph 4.1(b), Paragraph 4.2, Paragraph 4.11, Paragraph 4.12 (a), Paragraph 4.13 (a), Paragraph 4.16 and Paragraph 4.18
For Service Providers
Information and advice for public bodies in Northern Ireland, including an explanation of how we investigate complaints and guidance on good complaints handling.