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Your search has returned 61 resultsRecommendations made to Trust after investigation into care of vulnerable adult
We asked the Western Health and Social Care Trust to use the newly appointed Learning Disability Acute Liaison Nurse to ensure that appropriate training is provided to staff who care for patients with disabilities. We also recommended it develop an online information resource for staff to help them care for other vulnerable adults.
Recommendations made to Trust after investigation into care of vulnerable adult
We asked the Western Health and Social Care Trust to use a Learning Disability Liaison Nurse to provide training to staff who care for patients with disabilities. We also recommended it develop an online information resource for staff to help them care for other vulnerable adults.
Report recommends review of how the Northern Ireland Housing Executive handles complaints
We upheld a man's complaint about the Housing Executive's failure to deal with his enquiries about emergency accommodation.
Investigation into a complaint about the Southern Health and Social Care Trust
A patient complained that the Trust should have changed her waiting list status to ‘urgent’ following a request by her GP. We did not uphold the complaint.
Decision to remove patient from GP Practice was ‘unfair and disproportionate’
A GP practice removed a woman from its Patient List following a complaint she made about practice staff.
Complaint about Trust’s treatment of diabetic patient
A woman complained about the care provided by the Belfast Health and Social Care Trust to her late father in his final weeks. We upheld parts of the complaint.
Northern Ireland Housing Executive properly assessed man’s housing application
A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house.
Patient felt ‘forced’ to proceed with chaperone before undergoing medical examination
A patient should have been told by her doctor that she did not need to be accompanied by a chaperone during gynaecological treatment.
School failed to provide pupil with appropriate support
A school should have done more to help a student who was struggling with an 'A-Level' subject.
Investigation into a complaint about the Belfast Trust
A woman complained that nursing staff failed to meet her late mother’s personal hygiene needs while she was in hospital. She also complained about the Trust’s decision not to carry out a planned kidney operation.